Does Lavalette PSD offer any assistance if customers can’t pay their bill? 

If people need to make arrangements they need to come inside the office and sign a Deferred Payment form. This will keep their water on for the time allowed. If they need further assistance they can contact these services:

Information & Referral Service
455 9th Street
Huntington, WV 25701
(304) 528-5660

WV Dept of Health & Human Resources
RR2 Box 2532
Wayne, WV 25570
(304) 272-6311

Legal Aid of WV
517 9th Street
Huntington, WV 25701
(304) 697-2070

Where can I reach someone if I have a problem?

We can be reached 24 hours a day 7 days a week after hours, holidays and weekends at (304) 525-3771.

How much is a tap fee?

A tap fee is $350.00, which is non refundable.

How much is a deposit?

A deposit is $89.92 for Residential Customers
A deposit is $199.48 for Commercial Customers

What do I need to do to get service in my name?

There is an application that needs to be filled out; which has to be signed in front of us. You need to bring the deposit (cash, check, or money order) and a valid driver’s license or photo ID.

How can I pay my bill? 

Pay your bill by check, cash, or money order by mail or in the office located at Lavalette PSD, 5308 Route 152, Lavalette, WV 25535.

Pay your bill online by clicking here.

Or Pay by phone 24/7 by calling (877) 257-8517